Cancellations & Refunds Policies

Community Events 

Community Events, inducing Modules, require full payment upon booking, including non-refundable deposits as outlined by number of session in the event:

  • $111 for 1 session events
  • $222 for 2 session events
  • $333 for 3 session events
Cancellations by Attendees

If you cancel due to the following reasons, CWays Home will refund all payments, minus the non-refundable deposit, which covers our administrative costs:

  • contagious illness
  • death in the family, close friends, including beloved pets
  • pandemic, acts of terrorism, strikes, disasters, or other events resulting in Federal or State regulations that prohibit travel or the event

If you cancel for any other reason, you will forfeit the non-refundable deposit and may receive a partial credit on other monies paid depending upon the circumstances. If your cancelation reduces the group size to below the minimum number of participants a maximum of 50% of your total monies paid may be credited towards a future event depending on the circumstances. Whenever possible, CWays Home will support you with what you need, while taking into account the disruption the late cancellation will cause to retreat finances, retreat design, and the impact on participants.

Cancellations by CWays Home

If the event is being held at the CWays Home campus in Portland, OR and if the cancellation is due to actions by CWays Home, full payment including non-refundable deposit will be refunded.

If the event is being held at a leased location other than the CWays Home campus in Portland, OR and the cancellation is due to inclement weather, environmental disasters, property damage or destruction, or actions by the landlord,  CWays Home agrees to disperse the cancellation cost across all attendees of the event in accordance with the legal requirements contained in the property lease. This applies when there are costs associated with cancellation or rebooking the event for a future date.

Private Sessions 

Private Sessions (2-hour Sandplay sessions and 3-hour Breathwork sessions) require a $222 partially refundable deposit upon booking. If you need to cancel you will receive $111 of your deposit back. However, if you cancel within 7 days of your Private Session the entire $222 deposit is non-refundable.

Private Retreats

Private Retreats (3 days/2 nights) require a $1,000/person partially refundable deposit upon booking. If you need to cancel you may receive $500/person of your deposit back. However, if you cancel within 7 days of your Private Retreat the entire $1,000/person deposit is non-refundable.

Guide of the Heart Training Program

See Guide of the Heart Training Program Financial & Cancellation Policies page.

Resolution of conflict

If there is any dispute about cancellations or refunds, CWays Home is committed to resolving such issues through conscious, friendly negotiation between everyone concerned. We aim to build trust within the community and will invite resolution processes that engender trust and accountability.

Need help?

Contact us for questions related to anything about cancellations or refunds for events.